Privacy Policy

1. Introduction

Karvin AI provides AI-powered tools designed to help dental practices improve patient communication, follow-up, scheduling, and operational workflows. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website, products, and services.

2. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, practice information, and information submitted when requesting a demo or communicating with us.

We may also collect technical information such as browser type, device information, IP address, pages visited, and other usage information necessary to operate, secure, and improve our services.

3. How We Use Information

We use information to provide and improve our services, communicate with customers and prospective customers, schedule demonstrations, provide support, maintain security, prevent misuse, and comply with applicable legal obligations.

4. Patient and Healthcare Data

Where Karvin AI processes patient or healthcare-related information on behalf of a dental practice, that information is processed according to the applicable customer agreement, applicable law, and any required data protection or business associate agreements.

Dental practices remain responsible for determining how their patient information is collected and used and for complying with laws and professional requirements applicable to their practice.

5. Service Providers

We may use trusted service providers to support functions such as hosting, analytics, communications, scheduling, security, and other business operations. These providers may process information only as necessary to perform services for us, subject to applicable contractual and legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage can guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, fulfill legitimate business purposes, comply with contractual requirements, and satisfy applicable legal obligations.

8. Your Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion. Certain information may need to be retained where required by law or for legitimate business purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact Karvin AI through the contact information provided on our website.